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1. Can I cancel my order after making a purchase?

Yes, you can cancel your order within 24 hours of placing it. Please note that after this 24-hour window, we are unable to cancel or provide refunds.

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2. How can I cancel my order within the 24-hour window?

To cancel your order within the 24-hour period, please contact our customer support team. They will assist you in processing the cancellation. Visit our contact us section.

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3. Can I exchange a product for a different item or size?

We do not offer an exchange size service but you have 24 hours to do your modification otherwise weren't able to do so. There is a sizing chart available on our website, in order to ensure you order the correct size. 

• Pro tip! Measure one of your products at home and compare with the measurements you see in this guide.

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4. Can I return any misprinted/damaged/defective items ?

Yes, any claims for misprinted/damaged/defective items must be submitted within 30 days after the product has been received. For packages lost in transit, all claims must be submitted no later than 30 days after the estimated delivery date. Claims deemed an error on our part are covered at our expense. To initiate a return contact us via e-mail in our contact us section. We will need some pictures and a brief description of the misprinted/damaged/defective items.

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5. Are there any exceptions to your refund, cancellation, or exchange policies?

We may consider exceptions in specific situations, such as billing errors on our part or if we are unable to provide the product you ordered. Please reach out to our customer support team for assistance in such cases. Visit our contact us section.

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6. How do I contact your customer support team for further assistance?

You can contact our customer support team by e-mail . Our team is available to assist you with any questions or concerns you may have regarding our policies or your orders. Visit our contact us section.

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7. Can I request a custom order for a group for example, military course or troop?

Yes you can, contact us by e-mail. We're always looking to help you to provide the perfect gear that you need to represent your entity as best as you can.

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